zebraWorks nQ: serverless print management for legal and professional services
Serverless print management with matter-based cost recovery, built for law firms and professional services
Last updated September 4, 2026
What zebraWorks nQ does
zebraWorks (formerly nQ Zebraworks) is a document-workflow platform built primarily for law firms and legal departments. PrintQ is its serverless print management module.
- Eliminates Windows print servers by creating and managing direct IP print queues on user desktops
- Centralized queue, driver, and device management from a web-based Command Center
- Secure print release at any compatible device, reducing sensitive documents left in output trays
- Mobile printing and release, including from iOS and Android devices
- Cost tracking and recovery, with direct integration into document management systems like iManage and NetDocuments
Part of a broader workflow suite
PrintQ is typically deployed alongside zebraWorks' other legal-workflow modules rather than as a standalone print tool:
- ScanQ - capture and routing of scanned documents
- MailQ - digital mailroom processing
- RecordsQ - backscanning for records digitization
- CostQ - embedded cost recovery, tied into matter and client billing codes
Where it tends to fit best
- Law firms and legal departments needing matter-based print cost recovery, not just general chargeback
- Organizations that already use or plan to adopt other zebraWorks workflow modules (scanning, mailroom, records)
- Firms standardized on Canon, HP, Xerox, or Ricoh MFDs, where PrintQ runs fully embedded
- IT teams eliminating Windows print servers who also want tight DMS integration for cost tracking
Where this fits
PrintQ (serverless print management)
The print-specific module - direct IP queues without a Windows print server.
- Removes Windows print server infrastructure and its ongoing patching and maintenance cost
- Secure release plus mobile print/release support
- Automatic driver updates pushed to user desktops
- Deepest value is realized alongside the wider zebraWorks suite (DMS/cost-recovery integration), not purely as a standalone print tool
CostQ integration (matter-based recovery)
Optional integration that ties print costs to client and matter billing codes.
- Matter-based cost tracking tied directly into DMS platforms like iManage and NetDocuments
- Purpose-built for legal billing workflows rather than generic department chargeback
- Most relevant for legal and professional-services billing models - less applicable outside that vertical
FAQ
Is zebraWorks nQ only for law firms?
Its cost-recovery features are built around legal matter and client billing workflows, and it's most widely deployed in law firms and legal departments, though the underlying print and document-workflow modules aren't exclusively legal-specific.
Does PrintQ eliminate the need for a Windows print server?
Yes - PrintQ creates and manages direct IP print queues on user desktops instead of relying on a Windows print server.
Does it integrate with document management systems?
Yes - PrintQ's cost-tracking module (CostQ) integrates with DMS platforms like iManage and NetDocuments to pull client and matter IDs automatically.
Sources
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